Clinical and psychosocial services
We provide trauma-informed care that helps women, children, and vulnerable individuals navigate the immediate and long-term impacts of violence.
For many survivors of violence, the journey towards healing begins with access to safety, support, and someone who listens without judgement.
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Ilitha Labantu's Clinical and Psychosocial Services provide trauma-informed care that helps women, children, and vulnerable individuals navigate the immediate and long-term impacts of violence.
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Services are delivered through both community-based interventions including our mobile clinic and the Dorothy Zihlangu Transitional House.
We recognise that recovery is rarely linear. Survivors often require a combination of emotional support, practical assistance, and ongoing accompaniment as they rebuild their lives.
By creating safe spaces for healing and restoring a sense of agency, we help individuals regain confidence, strengthen coping mechanisms, and reconnect with support networks.
In-person counselling
Our walk-in service centre provides counselling and psychosocial support for survivors and family members affected by violence and trauma. Our counselling services are free and inclusive of all people including people with disabilities, LGBTQI people, migrants and refugees.
Telephonic support
Our 24-hour psychosocial support lines are available to community members for both calls and messages.
Mobile Clinic
Counselling and psychosocial services are made available to communities in remote and underserved areas through our mobile clinic.
Provides temporary shelter and comprehensive support to women and children seeking refuge from unsafe circumstances.
Community Awareness
We hold talks at community clinics and day hospitals focused on domestic violence awareness. These discussions help community members recognise the early warning signs of abuse and encourage early help-seeking behaviour.
Institutional Capacity Building
Training sessions for SAPS members on Gender-based Violence, Gender Sensitivity, Trauma and Child Trauma, and Conflict Resolution and Mediation. These sessions form part of an integrated capacity-building programme aimed at strengthening survivor-centred policing and improving frontline responses to violence against women and children (VAWC).